Statesville says water testing packets not coming from city


Pictured above: The City of Statesville says some residents have received water testing packets such as this one – Submitted photo


City of Statesville water customers should be aware that a company sending water sampling requests to households in the Statesville area is not from the City’s Water Resources Department.

The package is sent to customers in a plain white envelope and is addressed to ‘Postal Customer.’ The envelope contains a blue slip of paper that asks questions about the property owner and the water used, as well as a return envelope and a small plastic vial to include a sample of tap water.

“It appears that the request for a tap water sample is from DVR Labs c/o Carolina Fresh Water in Greensboro, N.C.,” said Statesville Interim Water Resources Director Chuck Smith. “Statesville is not affiliated with DVR labs, nor are we familiar with their qualifications to test drinking water.”

Smith explained that the City of Statesville has an ongoing water testing program with all results reported to the Environmental Protection Agency. When necessary, specially trained staff will test individual homes and businesses. Reports on the City’s water quality can be found on the website at

If someone, claiming to be from the City of Statesville, comes to your door and asks to test your water, ask for identification. All city employees have City ID issued to them and will have it on them.

If you receive a water testing packet in the mail or on your door, please read the fine print. “And don’t hesitate to verify the information,” stressed Smith. If you have questions or want more information on the City’s water quality testing program, contact Jason Green at 704-878-3441.

This press release appears as received from the City of Statesville with the exception of  page/text/space/paragraph/general formatting details.  Picture placement also excluded.  All pictures included with original release may not be shown here.  Separate reports contained within the same press release may have also been removed.  Additionally, the different pieces of the press release may have been re-arranged.  This press release was posted at after being received from the agency listed.  Article title and picture captions may, or may not be, part of the press release.  This information does, however, reflect the information received from the City of Statesville.

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