STATESVILLE, NC (WSIC) – Kay Jewelers says the store manager of its Statesville location is no longer with the company after a deputy was denied entry to the store.
The Sheriff’s Office issued a statement saying a uniformed deputy stopped at the Turnersburg Highway Kay Jewelers during a lunch break to pick-up an engagement ring. The agency says the deputy was met at the door by the store manager who informed him he was not allowed to wear his service weapon on their premises.
Kay Jewelers would not say if the store manager had been terminated or if he or she resigned. Sheriff Darren Campbell says the Deputy decided not to pick-up the ring and has received a refund.
“The reaction our deputy encountered is very difficult for us to comprehend, and we earnestly hope situations such as these are few and are diminishing,” says the Sheriff’s Office statement.
Deputies are not allowed to remove their service weapons while in uniform.
Kay Jewelers issued an updated statement Thursday afternoon saying company policy welcomes law enforcement in stores at anytime as customers or in an official capacity.
“We have tremendous respect for and closely work with law enforcement at all levels, and we thank the Office for bringing this to our attention,” wrote Signet VP of Corporate Affairs David Bouffard.
The Sheriff’s Office says it made numerous attempts to contact Kay Jewelers’ corporate office, but received no response before the issue went public.
“After learning of an incident involving a law enforcement officer in Iredell County, North Carolina, Kay Jewelers reached out immediately to the customer and the Iredell County Sheriff’s Office, and we sincerely apologized for the mishandling of this matter,” says Bouffard.
“We have tremendous respect for law enforcement, as our partnership with law enforcement is critical. We thank the Office for bringing this matter to our attention. We will be sure to reinforce store training regarding our firearm policy with specific regard to uniformed law enforcement.”